Redwood Credit Union

Debit Card Security
Report Fraud Today If you suspect fraudulent activity on your RCU account(s), please contact RCU immediately, so we may assist you: 1 (800) 479-7928
After-Hours Fraud Reporting & Authorization Issues Within the U.S., please call: 1 (888) 241-2440 Outside the U.S., call: 1 (909) 941-1034 (You may call collect)

Debit Card Security

If you suspect fraudulent activity on your RCU account(s), please contact RCU immediately, so we may assist you:
1 (800) 479-7928

Within the U.S., please call:
1 (888) 241-2440

Outside the U.S., call:
1 (909) 941-1034
(You may call collect)

Lost or Stolen Card?

To Report a Lost or Stolen ATM Card or VISA® Debit Card call Toll Free within the US:
1 (888) 782-2228. Outside the US, call
1 (707) 545-4000.

To Report a Lost or Stolen VISA® Credit Card call Toll Free within the US:
1 (800) 654-7728. Outside the US, call
1 (410) 581-9994.

After hours, you will be directed to an automated system. Please note that RCU personnel cannot cancel your VISA card or ATM card automatically; you must confirm cancellation.

Member Technical Support for Bill Pay & Visa Online

1 (888) 918-7514

Need technical help? Call our toll-free TechLink number:
1 (888) 918-7514. They are ready to help, 24 hours a day, seven days a week, specializing in answering technical PC/MAC questions for our Members.

NOTE: TechLink no longer provides technical support for users of Quicken and Quickbooks. Please contact Intuit Customer Support for assistance with Quicken® or Quickbooks®.

RCU Online Help and Information

RCU Online Enroll Here
RCU Online Password Help, Change Password
RCU Online FAQs
Find a complete list of FAQs here
For RCU Bill Pay questions call: 1 (888) 918-7492.

Or Call RCU - Local: (707) 545-4000. Toll Free within the US: 1 (800) 479-7928.

Contact Us

Whether you have a question, comment or concern - we look forward to hearing from you. There are several ways to contact us:

Visit in person. Find a list of our branch locations here.
Call RCU. Local: (707) 545-4000
Toll Free within U.S.: 1 (800) 479-7928 (Menu Options)
Send us an e-mail.
Find the complete contact list and mailing address here
24 Hour Automated Teller service (707) 576-5000 or 1 (800) 728-4030 (Menu Options)
24 Hour VISA Credit Card Automated System 1 (800) 654-7728
Check Reorder Service 1 (800) 355-8123

RCU Routing Number

RCU’s Routing and Transit Number is 321177586

Security and Disclosures

We offer a full range of low and or no cost services to our Members. Read more about our policies here.

RCU Security & Privacy Programs