If you suspect fraudulent activity on
your RCU account(s), please contact
RCU immediately, so we may assist you:
1 (800) 479-7928
Lost or Stolen Card?
To Report a Lost or Stolen ATM Card or VISAŽ Debit Card call Toll Free within the US: 1 (888) 782-2228. Outside the US, call 1 (707) 545-4000.
To Report a Lost or Stolen VISAŽ Credit Card call Toll Free within the US: 1 (800) 449-7728. Outside the US, call 1 (410) 581-9994.
After hours, you will be directed to an automated system. Please note that RCU personnel cannot cancel your VISA card or ATM card automatically; you must confirm cancellation.
Membership makes all the difference at Redwood Credit Union (RCU). We offer a full range of low and or no cost services to our Members. Find more about our policies here.
Security, Privacy, Costs
Online Security We want to ensure that your online experience with us is safe, secure, and transacted with the utmost confidentiality. The following information addresses online security, encryption and our automatic signoff feature.
RCU's Privacy Policy Federal legislation requires all financial institutions to disclose their treatment of any non-public, personal information they gather in the course of doing business. The following information outlines Redwood Credit Union's privacy disclosure, including your rights as a Member, and our obligations as your financial institution.