If you suspect fraudulent activity on
your RCU account(s), please contact
RCU immediately, so we may assist you:
1 (800) 479-7928 |
Lost or Stolen Card?
- To Report a Lost or Stolen ATM Card or VISAŽ Debit Card call Toll Free within the US:
1 (888) 782-2228. Outside the US, call
1 (707) 545-4000.
- To Report a Lost or Stolen VISAŽ Credit Card call Toll Free within the US:
1 (800) 449-7728. Outside the US, call
1 (410) 581-9994.
- After hours, you will be directed to an automated system. Please note that RCU personnel cannot cancel your VISA card or ATM card automatically; you must confirm cancellation.

Membership makes all the difference at Redwood Credit Union (RCU). We offer a full range of low and or no cost services to our Members. Find more about our policies here.
Security, Privacy, Costs
- Online Security
We want to ensure that your online experience with us is safe, secure, and transacted with the utmost confidentiality. The following information addresses online security, encryption and our automatic signoff feature.
- RCU's Privacy Policy
Federal legislation requires all financial institutions to disclose their treatment of any non-public, personal information they gather in the course of doing business. The following information outlines Redwood Credit Union's privacy disclosure, including your rights as a Member, and our obligations as your financial institution.
RCU strongly believes in developing long-term financial relationships with our Members. As evidenced by our Redwood Rewards program, we offer tangible rewards and benefits to Members who make us their primary financial institution by using more of our products and services.
To get answers to your questions about our fees, or to find out how to avoid some of them altogether by taking advantage of more of our products and services, please contact us or read more here about our Redwood Rewards program.