Consumer Tips

Latest Email Scam - CO-OP Network Email

If you receive an email that purports to be from CO-OP Network asking for cardholder information, please note that the email is fraudulent, as CO-OP Network never contacts credit union Members directly and never requests personal account information.

The email should be considered a deceitful attempt to obtain cardholder information with the intent of committing fraudulent activity against your account.

Sample Fraudulent Email:

From: service@co-opnetwork.org
Subject: Warning - upcoming database update Importance: High

In attention of all Credit Union CO-OP Network customers,

As the Internet and information technology enable us to expand our services, we are committed to maintaining the trust customers have placed in us for protecting the privacy and security of information we have about you. In order to protect your information against unauthorized access, identity theft and account fraud we earnestly ask you to update your profile.

To get started, please click the link below: http://www.co-opnetwork.org/public/update_profile/index.htm

DO NOT Go to this link. It is fraudulent.

The CO-OP Network and Redwood Credit Union are doing everything we can to counter this type of criminal activity. Your account protection is our top priority. If you receive an unsolicited e-mail or phone call that seems suspicious, and is allegedly from our organizations, please do not reveal any personal or account information. Instead, please call us at (800) 479-7928 to verify that the request is legitimate.