RCU Online Multi-Factor Authentication (MFA)

eStamp

RCU Online Banking is proud to offer a new security feature - eStamp. With eStamp you can verify that you are communicating with your credit union and not with someone else.

eStamp Image and Phrase - How Does it Work ?

Your eStamp consists of a personal image and phrase that will be displayed whenever you login to RCU Online. You will verify that your eStamp is correct, just as the credit union verifies your user name and Password before allowing you to enter your account. Only after you verify that your eStamp is correct, will you be asked for your Password. Using eStamp, you are authenticating your credit union!

The Procedure:

1. First you will be asked to select an eStamp Image which only you and Redwood Credit Union will know about.
   RCU Online Banking has selected the image displayed on the screen for you; however, you may select a different image by clicking the "Select a different image" link. An image gallery will display more pictures which you can select for your eStamp Image. You can also navigate to see more pages of images.
   
2. After you have finished selecting your eStamp Image, enter an eStamp Phrase that will be easy to remember but not easy for others to guess.
   
3. Press Next when you are finished.

Be sure to remember your eStamp. Next time, before you complete your account login procedure, make sure RCU Online Banking displays the correct eStamp.

If you have any further questions or concerns please call our Member Service Center: (800) 479-7928.

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GET STARTED

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