Member Education & Consumer Tips
Advisory - Phishing Attempt Uses "NCUA"
Emails fraudulently claiming to be from the NCUA are being sent out to consumers. This is a phishing attempt designed to gather credit and debit card information from individuals and organizations.
The phishing e-mail appears below. NCUA is aware of this attempt and has directed all impacted parties to report any incidents to phishing@NCUA.gov.
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Fraudulent E-mail sample: From: NCUA Dear Sir/Madam, National Credit Union Administration always look forward for the high security of our clients. Some customers have been receiving an email claiming to be from NCUA advising them to follow a link to what appears to be a NCUA web site, where they are prompted to enter their personal Online Banking details. NCUA is in no way involved with this email and the web site does not belong to us. Actually, we are performing security improvements of our banking community and enforce customers to register their sensitive information for an additionally created free security service to prevent any fraudulent activity against their assets and savings. We, hereby ask you to respond within few hours of current notification and Confirm Your Credit or Debit Card via our SSL protected website to apply for this service absolutely for free, otherwise your account(s) may not process posted transactions correctly and on time. Please visit us to Confirm Your Credit or Debit Card J. S. Smith
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Remember:
- Do not click on any link in a suspect email
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Be aware of a potential scam if someone unexpectedly contacts you and asks for your personal information, such as your financial institution account number, an account password or PIN, mother's maiden name, credit card number or Social Security number. Any reputable financial institution would not contact you via e-mail or phone for such information.
- Do not open an attachment to an unsolicited email unless you have verified the source
Should you have additional questions, please contact our Member Service Center at (800) 479-7928.
