2020 Fire Assistance

2020 Fire Assistance

Financial Assistance

We have special financial assistance programs for those directly affected by the fires, including:

0% APR Unsecured Loans1

  • Loan amounts of $500 to $5,000
  • Terms of 3 to 12 months

2% off on Signature Loans over $5,0002

Reduced rate auto loans for vehicles destroyed by fire3

  • Interest rate is 1.90% APR with purchase of the vehicle from RCU Auto Services
  • Terms up to a maximum of 60 months
  • Members will be required to provide a copy of a valid insurance claim for vehicle destroyed in the 2020 fires
  • Other restrictions may apply

Reduced rate RV/trailer loans4

  • Interest rate is 2.90% APR
  • Terms up to a maximum of 84 months
  • Initial payment deferred for 60 days

Emergency Credit Card Line Increases

  • Visa® credit card emergency credit line increases up to $5,000

Other programs available to serve you

  • Insurance Services
  • Auto Services
  • Wealth and Investment Services

Get cash anywhere – RCU Members can get cash at any ATM - even if it's not an RCU ATM (except ATMs at casinos or gambling locations) - and we will reimburse your fees. We will also reimburse any late fees during this time.

Please contact the Financial Assistance Department for payment relief requests.

If you have been financially impacted by the fires or evacuations and need assistance, please contact us directly at 1 (800) 479-7928, or log in to your account online to send us a secure message.

1 0% interest rate effective as of 8/25/20. All rates, terms, and special offers subject to change. Certain restrictions may apply.
2 Rate discount available 8/25/20 on unsecured signature loans. All rates, terms, and special offers subject to change. Certain restrictions may apply.
3 Rate discount available 8/25/20. All rates, terms, and special offers subject to change. Certain restrictions may apply. Rate discount only available on vehicles purchased through RCU Auto Services.
4 Rate discount available 8/25/20. All rates, terms, and special offers subject to change. Certain restrictions may apply.

2020 Fire Relief Fund

Our hearts go out to those affected by the 2020 fires. Redwood Credit Union Community Fund, Inc. is now accepting financial donations to assist fire victims and aid relief efforts. 100% of the tax-deductible donations will be distributed directly to fire survivors—beginning with those who lost their primary residence in Sonoma, Marin, Napa, and Lake counties⁠—and through nonprofit organizations. There will be no overhead costs from RCUCF. Visit this page to learn more about the Fund.

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Redwood Credit Union serves anyone living, working or owning a business in California’s Northern Bay Area, which includes the counties of Sonoma, Marin, Napa, Mendocino, Lake, San Francisco, Contra Costa and Solano. We look forward to serving you!

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Contact our Member Service Center at 1 (800) 479-7928, Monday through Friday from 7am to 8pm or Saturday from 8am to 5pm PST.