A Message from RCU’s President
& CEO Brett Martinez
We Love To Help You Succeed
Over the years, many of you have told us that Redwood Credit Union (RCU) is different from other places you’ve banked. You’ve cited a variety of reasons: our service, our friendly staff, our great rates, the wide range of services we offer, the fact that we’re local. All of these things are true, but we felt it was more than that, so we wanted to get to the essence of what truly makes RCU different.
We spent the past year working with an outside research partner to conduct a series of surveys and focus groups with our Members, our staff and even non-Members throughout the communities we serve. The firm did a comprehensive analysis of this information, and the message that came through loud and clear is this: We love to help you succeed!
This is our difference, and it’s what drives us to serve you every day.
This is not a new concept – it has always been core to who we are, what we do, and even how we do it. We’ve just never articulated it this simply before. We have a passionate staff and volunteer Board and Supervisory Committee who genuinely care about our Members and communities. We are always looking out for your best interests to help you achieve a healthy financial life. We love to help you succeed; and when you succeed, we succeed, too.
Now that we’ve articulated the RCU difference, we felt it gave us a good opportunity to freshen our look and how we express our unique value to our communities. But don’t worry. We’re not changing who we are–we’re still here to serve your financial needs and help you meet your goals and dreams with the same personal, trusted service you’ve come to expect from RCU.
Thank you for choosing RCU as your trusted financial partner, and for allowing us to help you succeed!
President & CEO