North Bay Fire Relief Programs

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RCU Financial Assistance
& Discount Loan Program

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If you're interested in opening a Business, Trust, or other type of account, please visit your nearest branch.

Redwood Credit Union serves anyone living, working or owning a business in California’s Northern Bay Area, which includes the counties of Sonoma, Marin, Napa, Mendocino, Lake, San Francisco, Contra Costa and Solano. We look forward to serving you!

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If you're interested in opening a Business, Trust, or other type of account, please visit your nearest branch.

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Still need help?

Contact our Member Service Center at 1 (800) 479-7928, Monday through Friday from 7am to 8pm or Saturday from 8am to 5pm PST.

Our hearts go out to those impacted by the devastating North Bay fires. RCU has created the following financial assistance and discount loan programs for Members directly impacted:

cash_icon  Special Discounted Signature Loan
  • Discounted signature loan: 0.00% APR
  • Maximum loan amount: $500
  • Terms up to 12 months
  • Initial payment deferred up to 60 days
auto_icon Special Discounted Auto Loans
  • Discounted auto loans: 1.90% APR
  • Terms up to 60 months
  • Please provide a copy of your insurance claim for your destroyed vehicle
  • Initial payment deferred up to 60 days
rv_icon Special Discounted RV Loans:
  • Discounted RV (motorhomes, travel trailers) loans: 2.90% APR
  • Terms up to 84 months
  • Initial payment deferred up to 60 days

RCU Visa Credit Card Limit Increase: Available to help with emergency purchases.


Payment Relief: Assistance with payment deferrals on all RCU loans, lines of credit and credit cards.

RCU Insurance 

Insurance Services: Contact your insurance carrier immediately to submit your claim. Carrier information can be found here. If you need assistance, please contact us.             


Other Financial Assistance: Contact us so we can discuss your needs.

Please contact us to discuss your needs - we're here to help.

  • Call: 1 (800) 479-7928 or (707) 545-4000
  • Visit: An RCU branch location.

Offer effective 10/10/17 and available through 11/30/17 to those impacted by the North Bay fires. Other restrictions may apply and are subject to change. Signature Loan: This is an interest-free loan effective through 11/30/17. Payment sample: 12 month term per $500 borrowed: $41.67 at 0% APR. Proof of claim/loss documentation required. Auto loan: 60 month term, pay $17.50 per $1,000 borrowed at 1.90% APR. Terms up to a maximum of 60 months. RV loan: 84 month term, pay $13.19 per $1,000 borrowed at 2.90% APR. Terms up to a maximum of 84 months. Proof of auto insurance claim/loss documentation required. Business conducted with RCUIS is separate and distinct from any business conducted with RCU. License #OD91054 NPN #7612227