Blog Details

News & Notes

Helping Members Succeed Every Day:
A Message from the President & CEO

Sep 11, 2017
Brett Martinez

As a financial cooperative, we succeed when our Members succeed. We’re inspired by helping Members improve their financial situation, so each month I share a Member’s story with our staff as a reminder of what we’re here to do. This month, I’d like to share one with you, too:

A Member who had most of her banking services with another institution came to us to ask about debt consolidation for her loans and credit cards. Her bank told her they couldn't help her. Our representative asked her some questions to learn more about her situation and did some quick research. Not only were we able to consolidate her debt, we also refinanced her home and auto loans to lower interest rates, and provided an insurance quote. When she left the branch, RCU had helped her reduce her monthly payments from about $6,200 to $2,600 – just by asking questions and listening to understand her needs.

This may sound remarkable, but it’s what we do every day. And it’s what we love to do. Too often, people don’t pay attention to their interest rates or the fees they’re paying. Or they're simply afraid or embarrassed to ask for help. But we’re here to help – that’s the benefit of banking with a credit union. We want you to have peace of mind about your money so you can enjoy what’s important to you.

Thursday, October 19 is International Credit Union Day – a day to celebrate all the ways credit unions help people in our communities, and a time to celebrate our Member-owners for your participation in our cooperative. By banking with us, you’re helping your friends and neighbors who bank with us, and you’re helping to build a stronger community. That’s the credit union difference, and we’re glad that you’re a part of it.

I wish you and your family a Happy International Credit Union Day and happy holidays! As always, thank you for allowing us to serve your financial needs.
Brett Martinez
Brett Martinez
President & CEO

CATEGORIES:
  • CEO Message

Join RCU Today

RCU Logo

Welcome!

Get started now

Join Now OR Check Status

If you're interested in opening a Business, Trust, or other type of account, please visit your nearest branch.

Redwood Credit Union serves anyone living, working or owning a business in California’s Northern Bay Area, which includes the counties of Sonoma, Marin, Napa, Mendocino, Lake, San Francisco, Contra Costa and Solano. We look forward to serving you!

Choose Account Type

RCU Logo

Welcome!

Choose the Type of Account You Wish to Open

Personal  Youth

Already Started?

To complete your application, log in

If you're interested in opening a Business, Trust, or other type of account, please visit your nearest branch.

Login Help

Need Help Logging in to RCU Online?

If you’ve forgotten your RCU Online banking Username, password, or other login information, follow the directions below to get help now.

Sign up today for RCU Online banking.

enroll now

Still need help?

Contact our Member Service Center at 1 (800) 479-7928, Monday through Friday from 7am to 8pm or Saturday from 8am to 5pm PST.