As a financial cooperative, we succeed when our Members succeed. We’re inspired by helping Members improve their financial situation, so each month I share a Member’s story with our staff as a reminder of what we’re here to do. This month, I’d like to share one with you, too:
A Member who had most of her banking services with another institution came to us to ask about debt consolidation for her loans and credit cards. Her bank told her they couldn't help her. Our representative asked her some questions to learn more about her situation and did some quick research. Not only were we able to consolidate her debt, we also refinanced her home and auto loans to lower interest rates, and provided an insurance quote. When she left the branch, RCU had helped her reduce her monthly payments from about $6,200 to $2,600 – just by asking questions and listening to understand her needs.
This may sound remarkable, but it’s what we do every day. And it’s what we love to do. Too often, people don’t pay attention to their interest rates or the fees they’re paying. Or they're simply afraid or embarrassed to ask for help. But we’re here to help – that’s the benefit of banking with a credit union. We want you to have peace of mind about your money so you can enjoy what’s important to you.
Thursday, October 19 is International Credit Union Day – a day to celebrate all the ways credit unions help people in our communities, and a time to celebrate our Member-owners for your participation in our cooperative. By banking with us, you’re helping your friends and neighbors who bank with us, and you’re helping to build a stronger community. That’s the credit union difference, and we’re glad that you’re a part of it.
I wish you and your family a Happy International Credit Union Day and happy holidays! As always, thank you for allowing us to serve your financial needs.
President & CEO