Blog Details

News & Notes

Helping People Every Day: A Message from the President & CEO

Jun 26, 2019

Brett MartinezI often talk about our mission: to passionately serve the best interests of our Members, employees, and communities. What it boils down to is, above all else, we love to help people. We have an incredible staff who are passionate about helping our Members, our community, and each other—every single day. That’s not a coincidence; thoughtfulness and empathy are natural traits of the people we hire.

Every spring, we empower our employees to go out and do “random acts of kindness” in our communities. It’s not about charitable giving or volunteering or helping someone fund a loan – those things are all part of our everyday business. Our random acts are meant to be just that: do something nice for someone who’s not expecting it.

Some of the recent random acts our employees performed included: paying the adoption fees at local shelters for people adopting pets, buying donuts for construction workers rebuilding homes, paying for a stranger’s groceries or gas, and giving out gift cards for coffee. Our employees love doing this. In fact, several have said they enjoyed the experience so much that they continue to commit random acts on their own. But that’s just one example of living our mission here at Redwood Credit Union. Every week, teams of our employees are out volunteering at local nonprofits and events to connect with our communities and help make them stronger. Our commitment to our Members and communities is one of the things our employees say they love most about working at RCU.

And every day, our staff is hard at work to help make a difference in your life. Whether it’s making improvements to our mobile app so you can have more control of your accounts, or helping you with a loan to buy a new RV for summer road trips, we want to put a smile on your face and help you worry less about money so you can focus on what you love. It’s just who we are… and we’re happy to help.

Have a great summer!

Brett Martinez

Brett Martinez

President & CEO


  • Blog
  • CEO Message
  • Redwood Review

Join RCU Today

RCU Logo


Get started now

Join Now 

If you're interested in opening a Business, Trust, or other type of account, please visit your nearest branch.

Redwood Credit Union serves anyone living, working or owning a business in California’s Northern Bay Area, which includes the counties of Sonoma, Marin, Napa, Mendocino, Lake, San Francisco, Contra Costa and Solano. We look forward to serving you!

Choose Account Type

RCU Logo


Choose the Type of Account You Wish to Open

Personal       Youth


If you're interested in opening a Business, Trust, or other type of account, please visit your nearest branch.

Login Help

Need Help Logging in to RCU Online?

If you’ve forgotten your RCU Online banking Username, password, or other login information, follow the directions below to get help now.

Sign up today for RCU Online banking.

enroll now

Still need help?

Contact our Member Service Center at 1 (800) 479-7928, Monday through Friday from 7am to 8pm or Saturday from 8am to 5pm PST.