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Redwood Credit Union Names Andy Ramos Senior Vice President of Member Engagement

RCU SVP of Member Engagement Andy Ramos

Andy Ramos leads RCU’s member service experience

Santa Rosa, CA - Redwood Credit Union (RCU) welcomes back Andy Ramos as senior vice president of member engagement. In his new role, Ramos will help ensure that RCU maintains its long-standing reputation for personalized service, partnership, and passion for helping members succeed.

Ramos formerly worked for RCU for many years, serving as regional branch manager, assistant vice president of sales and service, and senior vice president of member experience. He left the position to work for Key Point Credit Union as its executive vice president and chief retail officer.

Having returned as senior vice president of member engagement, Ramos oversees the overall service experience for RCU members, ensuring exceptional and positive interactions. He leads the team in forming partnerships as branches are opened in new communities and also serves as ambassador to RCU’s Latino membership.

“Our members are the owners of our credit union, and our mission is to serve their best interests,” said Cynthia Negri, chief operating officer. “Andy has put members first at every stage of his 15-plus years with RCU. We are thrilled to have him take the helm of member engagement.”

The Santa Rosa resident holds a master’s degree in business and organizational leadership from Chapman University, and a bachelor’s degree in business administration from California State University, Monterey Bay. Ramos is a 2012 Leadership Santa Rosa graduate and has received numerous leadership recognitions, including a 2017 Credit Union National Association “Rock Star” Award and a 2007 Spirit of Sonoma County Award.

 

About Redwood Credit Union

Founded in 1950, Redwood Credit Union is a full-service financial institution providing personal and business banking to consumers and businesses in the North Bay and San Francisco. RCU offers complete financial services including checking and savings accounts, auto and home loans, credit cards, online and mobile banking, business services, commercial and SBA lending, and more. Wealth management and investment services are available through CUSO Financial Services L.P., and through RCU Services Group (RCU’s wholly owned subsidiary), insurance and auto-purchasing services are also available. RCU has over $4.7 billion in assets and serves more than 344,000 members with full-service branches from San Francisco to Ukiah, plus more than 30,000 fee-free network ATMs nationwide. For more information, call 1 (800) 479-7928, visit redwoodcu.org, or follow RCU on Facebook, Instagram, and Twitter for news and updates.

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Redwood Credit Union serves anyone living, working or owning a business in California’s Northern Bay Area, which includes the counties of Sonoma, Marin, Napa, Mendocino, Lake, San Francisco, Contra Costa and Solano. We look forward to serving you!

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