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Security Center

Redwood Credit Union is your partner in security and we take extensive measures to protect your accounts at all times.

Be assured your RCU online, mobile, and credit and debit card transactions are safe and secure, and you are not held responsible for any charges or transactions you did not authorize – that’s RCU’s Zero Liability Guarantee.

Explore our Security Center to learn more about fraud, with information about the latest scams, how we ensure your privacy, and how you can take an active role in safeguarding your information!

Contact Us

If you’ve experienced fraud on your account, or think you might have, please contact us so we can help. You may use the form below to open a ticket with a Member Service Representative, or call us at 1 (800) 479-7928 for immediate assistance.

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Your privacy and security is important to us. Please use the secure Contact feature in RCU Online banking to discuss specific account information or call our Member Service Center at 800-479-7928.

Login Help

Need Help Logging in to RCU Online?

If you’ve forgotten your RCU Online banking Username, password, or other login information, follow the directions below to get help now.

Sign up today for RCU Online banking.

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Still need help?

Contact our Member Service Center at 1 (800) 479-7928, Monday through Friday from 7am to 8pm or Saturday from 8am to 5pm PST.

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If you're interested in opening a Business, Trust, or other type of account, please visit your nearest branch.

Redwood Credit Union serves anyone living, working or owning a business in California’s Northern Bay Area, which includes the counties of Sonoma, Marin, Napa, Mendocino, Lake, San Francisco, Contra Costa and Solano. We look forward to serving you!

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