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How does the criminal who is phishing know I have an account with Redwood Credit Union?

The criminals may not know that you have an account with Redwood Credit Union. Criminals who are attempting to phish information from individuals do a lot of research about the area that they are attempting to infiltrate. They will have determined that Redwood Credit Union has a large presence in the North Bay. Based on this, they might make an educated guess that the individual they are calling has an account with Redwood Credit Union. They will give as little information as possible and are hopeful that their victims will unwittingly divulge sensitive information.

Visit our Security Center to learn more about fraud, with information about the latest scams, how we ensure your privacy and how you can take an active role in safeguarding your information!