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What is an address locator fee and why was I charged one?

The Address Locator Fee is charged when we are notified by the Postal Service that the address we have on file for your account is no longer valid. For select products and services, some fees are assessed as a cost recovery fee.

  • If you are moving you can notify us of your new address by changing your information in RCU Online banking.
  • If you are a Member and do not have an RCU Online Banking account, create one now.
  • You can also update your email address and other contact information by visiting a branch or contacting our Member Service Center at 1 (800) 479-7928.

For more information about updating your personal information within Online Banking please view the articles below: