If you wish to ask a question about a transaction, log into RCU Online banking from your desktop computer and follow the steps to send a secure message to RCU.
How do I send a secure message in online banking?
Send a Secure Message
To send a secure message log into RCU online banking and click on "Contact" in the upper right hand side of the screen:
Choose the a topic that is related to your question/inquiry:
Once you have submitted your inquiry a Thank You page will display:
You will notice that your inquiry is (Awaiting Response) and the Status is In Progress within your Message inbox: