How do I access Mobile Check Deposit?

Accessing Mobile Check Deposit

Open the Redwood Credit Union mobile banking app and log in with your username and password.

Select "Deposit" from the bottom menu.

Note: If this is your first time depositing checks within the mobile app you may need to accept the Mobile Check Deposit service agreement. Please read the agreement and then select Accept.

The app will request to access your camera. Click "Ok".

Choose the account by selecting from the available options under “To this Account”, enter the check amount, and prepare the check for photos.

Note: Make sure the check has been endorsed, is free of wrinkles, has all fields completed, and the numbers at the bottom of the check are clear and readable.

Follow these guidelines for the best results:

• Take the picture in a well-lit environment against a flat dark background, with no other documents or items under the check.
• Hold the phone horizontal to the check.
• Do not use a flash. Ensure there are no shadows or glare on the check image.
• Be sure to capture all four corners of the check-in the picture frame.
• Review the check image. It must be in focus and amount, payee name and account number must be clear and readable.

Capture the front and back photos - Hold still and follow the directions as the system auto-captures the check image.

Note: If the app is unable to auto-capture the image, click continue to manually take the image and then click "snap photo".

Once you've captured both images, choose "Next" and confirm that the deposit information is correct. If so, select "Confirm Deposit" and if not, select "Cancel" and repeat the steps above.