How can I change my personal information in the RCU mobile banking app?
To change your personal information in the RCU mobile app, including your address, phone number, and email address, login to the RCU mobile app on your mobile device and follow the steps below:
Click on the menu button in the top left corner, navigate to "Profile & Settings" and choose "Profile".
Once on the Profile screen, select "Address Info" or "Contact Info" to update this information.
On the next screen, click on the "edit" link.
For your security, a verification code is required to complete this process. This security prompt will display on the screen requesting to send a verification code to you for verification.
You can choose between a text message or phone call to get your verification code.
Personal Information Note:
- If you are moving you can notify us of your new address by changing your information in RCU Online banking or the RCU mobile banking app.
- If you are a Member and do not have an RCU Online Banking account, create one now.
- You can also update your email address and other contact information by visiting a branch or contacting our Member Service Center at 1 (800) 479-7928.