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Coronavirus (COVID-19) Branch Service Update

RCU Branch Update

Last Updated June 14, 2021

  • The Cleveland Avenue branch and indoor ATM are temporarily closed so our staff can better serve you at our other locations.

  • All other RCU branches are open. For the health and safety of our Members and team, branch hours are:

  • Weekday hours: 9 a.m. to 5 p.m., Saturday hours: 9 a.m. to 2 p.m.
  • Point Arena hours: M-F 9 a.m. to 4 p.m.
  • San Francisco hours: M-F 9 a.m. to 5 p.m.

  • 24-hour drive-up ATMs are also available at several locations:
    • Santa Rosa – 3033 Cleveland Ave.
    • Santa Rosa - 370 Administration Drive.
    • Rohnert Park – 250 Rohnert Park Expressway
    • Petaluma – 301 N. McDowell Blvd.
    • Novato - 1010 Grant Ave.
    • Napa - 1190 Airport Blvd.
    • Boonville (walk up only) - 14521 CA-128

For the safety of our Members and teams, we continue to adhere to local health and safety guidelines including social distancing and regular disinfecting protocols. For your health and for that of our staff, we ask that you make all possible financial transactions online, via mobile app, ATM, or by calling. You can complete many common branch transactions online—such as transfers, deferral requests, loan payments, stop payments, statement or check copy requests, and more—in other convenient ways. Learn how.

If you are unable to use online or phone options and must go to a branch, masks and 6-foot social distancing are required for those not vaccinated, and optional for individuals who are vaccinated. We encourage using the hand sanitizer provided in branches.

We’re committed to ensuring continued and uninterrupted service to Members. If our branch availability should change, we'll provide updates on this page.

RCU Auto Services

RCU Auto Services has reopened its physical location to serve your needs. Also,  for your convenience, you can find, purchase, and finance your vehicle 100% online, from the comfort of your home. We’ll be here to help you every step of the way, with our team always available to answer your questions. Plus, we can deliver your new vehicle to your home or office.

As always, all our vehicles have been cleaned and sanitized, and staff is following local health and safety guidelines,

If you have any questions or need assistance buying a vehicle, call us at 1 (877) 545-0800.

Hours of Operation: Virtual sales are available 9 a.m. to 6 p.m. daily. The showroom is open Monday through Friday 10 a.m. to 6 p.m., Saturday 10 a.m. to 5 p.m., and Sunday 12 p.m. to 3 p.m. You can also browse our inventory 24/7 at and schedule an appointment for either phone or in-person assistance here.

Stay Connected

In addition to our website, you can check our social media channels regularly for updates. You can follow us on FacebookInstagramTwitter, and LinkedIn. We also recommend you log in to your account and view your profile to ensure your email and preferred phone number are current so you can continue to receive important updates and communication from RCU.

If you have questions, please call us at 1 (800) 479-7928.

We care about our Members and we’re here for you.