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Ask RCU is Redwood Credit Union’s knowledge base system. There are hundreds of frequently asked questions on a variety of topics. You can find these questions and answers by entering your question into the Ask RCU box on the upper right hand side of any page or by clicking the link below. Additionally, many answers are displayed on the individual pages of our website.


If you are not able to find what you are looking for please feel free to contact us online or by phone at 1-800-479-7928 or 707-545-4000.

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If you're interested in opening a Business, Trust, or other type of account, please visit your nearest branch.

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If you’ve forgotten your RCU Online banking Username, password, or other login information, follow the directions below to get help now.

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Contact our Member Service Center at 1 (800) 479-7928, Monday through Friday from 7am to 8pm or Saturday from 8am to 5pm PST.

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If you're interested in opening a Business, Trust, or other type of account, please visit your nearest branch.

Redwood Credit Union serves anyone living, working or owning a business in California’s Northern Bay Area, which includes the counties of Sonoma, Marin, Napa, Mendocino, Lake, San Francisco, Contra Costa and Solano. We look forward to serving you!

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