Collateral Protection Insurance (CPI)

  • Overview

This force-placed insurance covers the collateral of a loan at a lending institution, usually an automobile. This insurance does not protect motorists and therefore, does not meet California’s legal requirements for motorists.

You can avoid the need for Collateral Protection being placed on your loan by providing RCU with a copy of your insurance coverage information for your home, auto, motorcycle, RV, trailer or boat.

Please take a moment to provide us with your policy declarations page. As a reminder, our loan agreement requires that your collateral is continuously insured against physical damage losses during the entire term of your loan. You can provide your insurance by mail, fax, or Internet. Please note we are unable to accept an insurance ID card as it does not contain all the required information. To help us process your insurance in a timely manner please refer to the following primary insurance requirements:

  • Continuous insurance coverage with no lapses
  • Lender named as lien holder or loss payee
  • Comprehensive and collision coverage (or physical damage) with deductibles not greater than $1,000.
  • No excluded drivers

If we do not receive acceptable proof of the required insurance, it may become necessary to protect our interest by purchasing a Collateral Protection Insurance (CPI) certificate at your expense. Please be aware that CPI is not a substitute for standard insurance and generally carries higher premiums than insurance you can purchase on your own. CPI is designed to protect only our interest in your collateral for claims filed by us as the creditor for physical damage or loss caused by covered collision and comprehensive casualties, and therefore may not pay for claims you make. Even more importantly, it does not provide any liability coverage for claims made against you and does not satisfy any mandatory liability insurance or financial responsibility laws of this or any other state. For these reasons we encourage you to provide your own insurance.

Vehicle Loans

Redwood Credit Union
PO Box 6104
Santa Rosa, CA 95406
Fax: 1 (877) 716-4692

Second Mortgages

Redwood Credit Union
Its Successors And/Or Assigns
PO Box 6104
Santa Rosa, CA 95406
Fax: 1 (877) 716-4692

Mortgagee Clause for 1st Mortgage Loans:

Redwood Credit Union
It's Successors and/or Assigns
PO Box 961292
Loan #
Fort Worth, TX 76161-0292
Fax: 1 (855) 640-4865

Lien Holder Verfication Form

Please verify that we received a copy of your insurance policy by calling 1 (866) 877-3373 (for vehicle loans and second mortgages/home equity loans) or 1 (866) 669-8615 (for first mortgages).

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For more information on Mechanical Breakdown please contact us at

1 (707) 576-5080

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Redwood Credit Union serves anyone living, working or owning a business in California’s Northern Bay Area, which includes the counties of Sonoma, Marin, Napa, Mendocino, Lake, San Francisco, Contra Costa and Solano. We look forward to serving you!

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Contact our Member Service Center at 1 (800) 479-7928, Monday through Friday from 7am to 8pm or Saturday from 8am to 5pm PST.

Join RCU Today

RCU Logo

Welcome!

Get started now

Join Now 

If you're interested in opening a Business, Trust, or other type of account, please visit your nearest branch.

Redwood Credit Union serves anyone living, working or owning a business in California’s Northern Bay Area, which includes the counties of Sonoma, Marin, Napa, Mendocino, Lake, San Francisco, Contra Costa and Solano. We look forward to serving you!

Choose Account Type

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Welcome!

Choose the Type of Account You Wish to Open

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If you're interested in opening a Business, Trust, or other type of account, please visit your nearest branch.

Login Help

Need Help Logging in to RCU Online?

If you’ve forgotten your RCU Online banking Username, password, or other login information, follow the directions below to get help now.

Sign up today for RCU Online banking.

enroll now

Still need help?

Contact our Member Service Center at 1 (800) 479-7928, Monday through Friday from 7am to 8pm or Saturday from 8am to 5pm PST.

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