What if the account alert I want isn't available in RCU online banking?
If you don't see the alert you want in in online banking, you can't create custom alerts that meet your needs. Follow the steps below!
Go to the "Alerts" menu and click "Add."
Choose the type of alert you'd like to set up from the following options:
- Sign In
This screen will allow you to set up the alert. Fill out all the information. Make sure the criteria content matches the transaction language on your statements.
Test your alert to make sure it's working. Use the link "Test this criteria" on the far right of the criteria section.
For more information on RCU online banking alerts please view the following articles:
- How do I set up alerts in RCU online banking?
- What are the default alerts I can use in RCU online banking?
- How often will I receive an alert I set up with RCU online banking?
If we can assist in any way, please call our Member Service Center at 1 (800) 479-7928.