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Redwood Credit Union Names New Lending Operations Manager

Fong Nguyen to Lead Business, Consumer, and Mortgage Lending Programs

RCU Lending Operations Manager Fong Nguyen

Santa Rosa, Calif. - Redwood Credit Union (RCU) recently promoted Fong Nguyen to Lending Operations Manager. In her new role, Nguyen will lead the lending operations team, responsible for loan documentation, funding, and servicing loans for RCU’s business, consumer, and mortgage lending channels.

Nguyen joined RCU in 2010 as a teller and has since taken on roles of increasing responsibility, moving to member service representative, consumer loan funder, SBA/commercial portfolio coordinator and specialist, assistant manager SBA/commercial portfolio analysis, and now lending operations manager.

“Fong’s role is one that supports members in a way they don’t always see, but is critical for excellent service,” says Jennifer Boyle, vice president of lending operations. “She ensures loans move swiftly through the documentation process and sees that they’re properly administered once funded. We know she’s highly skilled and we’re thrilled to have her lead this team.”

Nguyen has a Bachelor of Science degree in business administration, with a concentration in finance and a minor in economics from Sonoma State University.

Redwood Credit Union began offering business accounts and services in 2004 and introduced SBA lending in 2008. RCU is a preferred SBA lender in the North Bay and San Francisco. During the pandemic, the Credit Union secured SBA funding for more than 2,100 Paycheck Protection Program (PPP) loans, preserving more than 9,000 local jobs, and was ranked as the top credit union providing PPP loans in California.

About Redwood Credit Union

Founded in 1950, Redwood Credit Union is a full-service financial institution providing personal and business banking to consumers and businesses in the North Bay and San Francisco. RCU offers complete financial services including checking and savings accounts, auto and home loans, credit cards, online and mobile banking, business services, commercial and SBA lending, and more. Wealth management and investment services are available through CUSO Financial Services L.P., and through RCU Services Group (RCU’s wholly owned subsidiary), insurance and auto-purchasing services are also available. RCU has more than $6 billion in assets and serves approximately 375,000 members with full-service branches from San Francisco to Ukiah. For more information, call 1 (800) 479-7928, visit, or follow RCU on Facebook at and Twitter at @Redwoodcu for news and updates.

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Redwood Credit Union serves anyone living, working or owning a business in California’s Northern Bay Area, which includes the counties of Sonoma, Marin, Napa, Mendocino, Lake, San Francisco, Contra Costa and Solano. We look forward to serving you!

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