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Frequently Asked Questions about ATMs

December 7, 2020

Redwood Credit Union ATMs
Credit unions are cooperatives that are owned by their members. Each member has an equal share in the credit union and has earnings returned to them in many ways, including access to a nationwide network of more than 30,000 fee-free ATMs.

Still have questions? This should help.

How can I find an ATM near me?

RCU has ATMs at its many branches, including two new ones in Napa and Boonville (see photo). Locate an ATM near you.

What if I move out of the area?

If you move out of the area, you can still use Co-op ATMs just as you would an RCU ATM. And because RCU’s online and mobile banking services are expansive, you can take along your trusted financial partner wherever you go.

Can I make a deposit in the ATM?

Yes, you can. As long as it’s an RCU or deposit-taking Co-op ATM, you can deposit checks, and/or cash. Find a deposit-taking ATM.

What if I can’t find a Co-op ATM?

That’s not a problem! Use a non-RCU ATM and we’ll reimburse you, up to 4 times per month!

What else can I do at an ATM?

At an ATM, you can withdraw cash, transfer money between shares, and make loan payments! You can even set your preferences to Spanish at RCU ATMs.

I’m going on a trip. Can I use an ATM overseas to get cash in the local currency?

You sure can! If one of the logos on the ATM matches the back of your card, that’s an ATM in our network, and you can use it. Learn more.

How do I know it’s safe to use an ATM for my transaction?

RCU’s ATMs are safe and secure. Here are some tips for how to safely use ATMs.

Whether you’re at work, home, or your favorite travel destination, your credit union is always nearby. If you have additional questions, please reach out to us at 1 (800) 479-7928 or log in to online banking and send us a secure message.

First two non-RCU ATM fees reimbursed with active checking; first four non-RCU ATM fees reimbursed with active checking and active RCU loan or credit card. Active = at least one transaction or payment in prior month. (Up to $10 per transaction, casino/gambling and ATMs outside U.S. excluded from reimbursement).