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How do I activate my Credit or Debit card?

When you receive a new credit or debit card, you can immediately activate your new card by phone, online or by using your mobile device.

Please have the primary account holder's social security number ready, along with the card number of the debit card that you are activating.

  • ACTIVATE BY PHONE: Call the toll-free number on the sticker covering the top half of the card.
     
  • ACTIVE ONLINE: Log In Simply login to online banking below and follow the next steps. 

Once in online banking, navigate to the "Manage Cards" menu option.

Select Activate Card and follow the prompts!

Manage Cards and Activate Card navigation in online banking

  • ACTIVATE USING RCU'S MOBILE APP: Log in, select "Manage Cards" from the menu and follow the prompts!

Manage Cards and Activate Card menu and information page in mobile app

  • You can also activate your new debit card by visiting any RCU branch or calling our Member Service Center at 1 (866) 300-8423 during business hours.

Be sure to destroy your old card. Also update any automated payments with your new card information.

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PPP Forgiveness Application Deadline

Congress passed The Economic Aid Act which changed the deferment period from 6 months post covered period to 10 months post covered period. For example, if your covered period ended June 30, 2021, under the new guidelines the earliest your first loan payment wouldn’t be due until April 2022, and you have until then to request forgiveness. Please use the following calculation to help you identify when your forgiveness will be due:

  • PPP borrowers may select a covered period anywhere from 8 weeks to 24 weeks.
  • RCU is automatically calculating your loan due date based on a 24-week covered period, if you intend on using a shorter covered period please inform us immediately as this will impact your due date.
  • Your correct deadline will be reflected in your online banking account.

If all or part of your PPP loan is not forgiven, your first loan payment will be due the first of the following month after a decision is made by the SBA.

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