Skip nav to main content.

How do I activate my Credit or Debit card?

When you receive a new credit or debit card, you can immediately activate your new card by phone, online or by using your mobile device.

Please have the primary account holder's social security number ready, along with the card number of the debit card that you are activating.

  • ACTIVATE BY PHONE: Call the toll-free number on the sticker covering the top half of the card.
     
  • ACTIVE ONLINE: Log In Simply login to online banking below and follow the next steps. 

Once in online banking, navigate to the "Manage Cards" menu option.

Select Activate Card and follow the prompts!

Manage Cards and Activate Card navigation in online banking

  • ACTIVATE USING RCU'S MOBILE APP: Log in, select "Manage Cards" from the menu and follow the prompts!

Manage Cards and Activate Card menu and information page in mobile app

  • You can also activate your new debit card by visiting any RCU branch or calling our Member Service Center at 1 (866) 300-8423 during business hours.

Be sure to destroy your old card. Also update any automated payments with your new card information.

Related Items

I have received my new debit card. I do not see the PIN on the letter. Where do I find it? I recently opened an account with RCU. How do I order a debit and checks? Información importante sobre la nueva tarjeta EMV de RCU When will I receive my new Visa Debit Card? Important information about RCU's new EMV card Important Information about RCU's new chip (EMV) card What's the difference between Visa Signature® Rewards and Visa Signature® Benefits? I have a Visa Platinum Credit Card and want a Visa Signature Credit Card too. Can I apply for a Visa Signature Card? How can I get an RCU debit or credit card? Can I order another debit card so that my son or daughter has one? What is an EMV Chip and how does it differ from Tokenization? Which merchants are EMV Chip Card enabled? What is EMV, and how does it affect me?