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Redwood Credit Union Welcomes New San Rafael Branch Experience Manager

July 22, 2020

Lovica Lal to oversee business development and member service at RCU’s San Rafael branch

San Rafael Branch Experience Manager Lovica Lal

Santa Rosa, Calif. – Redwood Credit Union (RCU) has hired Lovica Lal as branch experience manager of its San Rafael branch. In her new role, Lal is responsible for community and business development efforts, as well as overseeing member service, staff, and branch operations.

Prior to joining RCU, Lal held jobs as branch manager at Community First Credit Union in Novato, branch manager at Bank of America in San Francisco, and private client banker at JP Morgan Chase in Manhattan, New York.

“Lovica lives in Marin and understands the people and the businesses that make up this community,” said Andy Ramos, senior vice president of member engagement. “She knows how to deliver excellent service to our members and how to empower her employees to do the same.”

Lal has Series 6 & 63 certifications from the Financial Industry Regulatory Authority (FINRA) and is a graduate of the Novato Chamber of Commerce’s Leadership 2020 class. She volunteers with the Marin Humane Society as a senior dog pet pal two times a week, and for the American Heart Association and the San Francisco-Marin Food Bank, too.


About Redwood Credit Union

Founded in 1950, Redwood Credit Union is a full-service financial institution providing personal and business banking to consumers and businesses in the North Bay and San Francisco. RCU offers complete financial services including checking and savings accounts, auto and home loans, credit cards, online and mobile banking, business services, commercial and SBA lending, and more. Wealth management and investment services are available through CUSO Financial Services L.P., and through RCU Services Group (RCU’s wholly owned subsidiary), insurance and auto-purchasing services are also available. RCU has $5.7 billion in assets and serves more than 366,000 members with full-service branches from San Francisco to Ukiah. For more information, call 1 (800) 479-7928, visit, or follow RCU on FacebookInstagram, and Twitter for news and updates.