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How do I customize my dashboard in digital banking?

Earn valuable rewards points each time you use your RCU Visa® credit or debit card with our free Redwood Rewards program.

How to earn rewards points:

  • Earn 1 point for every $1.00 spent using your RCU Visa Platinum credit card.
  • Earn 1.5 points for every $1.00 spent using your RCU Visa Signature® card.
  • Earn 1 point for every $2.00 spent using your RCU Visa debit card (signature-based transactions only).
  • Debit and credit card points are combined so you earn rewards faster!
Points can be redeemed in digital banking or by phone at 1 (877) 532-7785.
To redeem your points in digital banking, follow the steps below.

How do I enroll in the Redwood Rewards program?

RCU Visa Platinum credit cards, RCU Visa Signature cards, and RCU Visa debit cards are enrolled automatically!

How do I know if I am enrolled?

For a complete list of available retailers, merchandise and travel options, plus full program details and rules, please log into digital banking or RCU’s mobile app and go to the Rewards section.

Where can I see my rewards points?

Your rewards points total appears in several locations in digital banking:

  • Dashboard:
    • The rewards information on the Dashboard will include your current rewards points and any rewards points that expire in the next 30 days
    • Rewards points are eligible for redemption up to 4 years from accrual date and are not redeemable after they expire
  • Under your eligible cash accounts or your Visa credit card

Mobile

If you're using a mobile device, follow the steps below. For computers, go to the desktop steps

Redwood rewards appears in several locations in digital banking:

  • On your dashboard.
  • Under your eligible cash accounts or your Visa credit card.

Tap Rewards, or Redeem Rewards

Redwood Rewards mobile step 1

Redwood Rewards mobile step 1

This will open the Redwood Rewards homepage, which includes:

  • Rewards account balance and information
  • Options to redeem Rewards points

Redwood Rewards mobile step 2

To shop redemption categories and/or redeem points, tap Redeem rewards and select the category you’d like to view. Select the item you want to redeem your points for.

Redwood Rewards step 3

Desktop

If you're using a computer, follow the steps below. For mobile devices, go to the mobile steps

Redwood rewards appears in several locations in digital banking:

  • On your dashboard.
  • Under your eligible cash accounts or your Visa credit card.

Click Redeem Rewards

Redwood Rewards desktop step 1

Redwood Rewards desktop step 1

This will open the Redwood Rewards homepage, which includes:

  • Rewards account balance and information
  • Options to redeem Rewards points

Redwood Rewards desktop step 2

To shop redemption categories and/or redeem points, click Redeem Rewards and select the category you’d like to view.

Redwood Rewards step 3