Can I access my Redwood Credit Union account if I’m not near a branch?
September 21, 2026
You can still bank with Redwood Credit Union even if you are far from a branch. We offer digital banking, 24/7 support, and nationwide ATM access so you can do your banking from anywhere.
What can I do through digital banking?
Answer: Digital banking is available 24/7, so you can check your account balances, transfer money, make deposits, make person-to-person payments with RCUpay, and more. In fact, most of our Members do their banking online through digital banking or our mobile app.
Key Features
- Check your account balances
- Make payments on your RCU loans or credit card
- Transfer money
- Pay bills
- Send money to friends and family
- Set up automatic savings
- Check your credit score and report
- Find an ATM
Can I get help by phone or text?
Answer: Yes. You can call our Member Service Center 24/7 at 1 (800) 479-7928. You can also text us at (707) 657-0700, Monday-Friday, from 9 a.m.-6 p.m. PT or chat online with us.
The best place to start is our Contact Us page.
Can I use ATMs for everyday banking?
Answer: Yes. RCU has ATMs located throughout San Francisco and Northern California. You also have nationwide access to Co-op® Network ATMs, which you can find at other credit unions and in Costco and 7-Eleven stores.
Use our ATM locator map to find an ATM near you.
If you cannot find a Co-op® ATM close by, you can use any other ATM, and RCU will reimburse you for up to 4 non-RCU ATM fees per month.*
*First two non-RCU ATM fees reimbursed with active checking; first four non-RCU ATM fees reimbursed with active checking and active RCU loan or credit card. Active checking is defined as a checking account having 3 or more transactions per month (excluding telephone teller, fee or dividend posting transactions). RCU loan or credit card with at least 1 transaction or payment in the prior month. Direct Access checking accounts are ineligible for ATM fee reimbursements. ATMs with fees over $10, at casino/gambling locations, and outside the U.S. are excluded from reimbursement.
PPP Forgiveness Application Deadline
Congress passed The Economic Aid Act which changed the deferment period from 6 months post covered period to 10 months post covered period. For example, if your covered period ended June 30, 2021, under the new guidelines the earliest your first loan payment wouldn’t be due until April 2022, and you have until then to request forgiveness. Please use the following calculation to help you identify when your forgiveness will be due:
- PPP borrowers may select a covered period anywhere from 8 weeks to 24 weeks.
- RCU is automatically calculating your loan due date based on a 24-week covered period, if you intend on using a shorter covered period please inform us immediately as this will impact your due date.
- Your correct deadline will be reflected in your online banking account.
If all or part of your PPP loan is not forgiven, your first loan payment will be due the first of the following month after a decision is made by the SBA.
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