Skip nav to main content.

Why do I have to provide personal information when I sign up for RCU Online Banking?

RCU Online banking uses a variety of methods to verify your identity, which ensures your security when banking online. Part of this process involves the use of challenge (security) questions, which the system will ask you when it senses any differences in how your account is accessed, such as logging in from a different computer. You do not need to put sensitive personal information online. The answers you provide just need to be ones that you will be able to recall.

You may also change your security questions or the answers to your questions if you wish.

Related Items

When I login into RCU Online Banking, why am I being asked a security question? Why does RCU ask for my email and mobile number in online banking? How do I change my RCU Online banking challenge (security) questions, username or password? Can I create my own online banking security questions? ¿Por qué necesito ingresar un código de verificación de seguridad? Why do I need to enter a security verification code?

PPP Forgiveness Application Deadline

Congress passed The Economic Aid Act which changed the deferment period from 6 months post covered period to 10 months post covered period. For example, if your covered period ended June 30, 2021, under the new guidelines the earliest your first loan payment wouldn’t be due until April 2022, and you have until then to request forgiveness. Please use the following calculation to help you identify when your forgiveness will be due:

  • PPP borrowers may select a covered period anywhere from 8 weeks to 24 weeks.
  • RCU is automatically calculating your loan due date based on a 24-week covered period, if you intend on using a shorter covered period please inform us immediately as this will impact your due date.
  • Your correct deadline will be reflected in your online banking account.

If all or part of your PPP loan is not forgiven, your first loan payment will be due the first of the following month after a decision is made by the SBA.

Leaving Our Website

You are leaving our website and linking to an alternative website not operated by us. Redwood Credit Union does not endorse or guarantee the products, information, or recommendations provided by third-party vendors or third-party linked sites.

Login to Online Banking