Why do I have to provide personal information when I sign up for RCU Online Banking?
RCU Online banking uses a variety of methods to verify your identity, which ensures your security when banking online. Part of this process involves the use of challenge (security) questions, which the system will ask you when it senses any differences in how your account is accessed, such as logging in from a different computer. You do not need to put sensitive personal information online. The answers you provide just need to be ones that you will be able to recall.
You may also change your security questions or the answers to your questions if you wish.
Related Items
When I login into RCU Online Banking, why am I being asked a security question?
Why does RCU ask for my email and mobile number in online banking?
How do I change my RCU Online banking challenge (security) questions, username or password?
Can I create my own online banking security questions?
¿Por qué necesito ingresar un código de verificación de seguridad?
Why do I need to enter a security verification code?