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What is RCUpay?

RCUpay is a person-to-person (P2P) payment system that allows you to quickly and easily send money directly to others. Send birthday money to a family member, pay rent, pay the dog-walker, or reimburse a friend for lunch—it’s up to you!

Important: RCUpay is not a bill pay or payroll service.

Mobile

If you're using a mobile device, follow the steps below. For computers, go to the desktop steps

From the bottom menu, select Move Money

Screenshot of RCU's digital banking app clicking on Move Money

On the next screen, select Send Money (RCUpay)

Screenshot of RCU's digital banking app clicking on Send Money (RCUpay)

First-time users: Select Get Started

You will be asked to agree to our Terms & Conditions. Check I agree checkbox and tap Next

Screenshot of RCU's digital banking app clicking on Get Started

Enter a recipient’s name, contact info (email or mobile number), and add a comment (optional), then select Next: Enter Amount

Note: You can choose to pull the recipient’s info from your contact list by selecting Pull from contacts above the Recipient’s name box.

Screenshot of RCU's digital banking app highlighting the input fields needed

Choose the account you want to use. Enter the dollar amount, and choose a security word from the list, then select Next: Verify & Send

Screenshot of RCU's digital banking app highlighting the input fields needed

Review all details for accuracy and select Send Money to confirm the transaction

Important: This is your only chance to correct/modify the information you have entered. To make changes to any of the information, tap Change below the section you want to edit.

Screenshot of RCU's digital banking app highlighting the the Edit and Send Money links

You will see a confirmation screen with the details of your RCUpay. You can choose to send another or go back to the homepage.

Important: You will need to tell the recipient the security word you've chosen. They will need it to claim the funds.

The recipient will receive a notification about how to pick up their money. Recipients who bank with RCU can claim their money right away, while those who bank with other financial institutions can expect to receive it within 2 to 3 business days.

Screenshot of RCU's digital banking app highlighting the security word

Desktop

If you're using a computer, follow the steps below. For mobile devices, go to the mobile steps

From the top of the screen, select Move Money.

Screenshot of RCU's digital banking dashboard clicking on Move Money

On the next screen, from the left side menu, select Send Money (RCUpay).

Screenshot of RCU's digital banking dashboard clicking on Send Money (RCUpay)

First-time users: Select Get Started

You will be asked to agree to our Terms & Conditions. Check I agree checkbox and click Next.

Screenshot of RCU's digital banking dashboard clicking on Get Started

Enter a recipient’s name, contact info (email or mobile number), and add a comment (optional), then select Next: Enter Amount.

Screenshot of RCU's digital banking dashboard highlighting the input fields needed on this step

Choose the account you want to use. Enter the dollar amount and choose a security word from the list, then select Next: Verify & Send

Screenshot of RCU's digital banking dashboard highlighting the input fields needed

Review all details for accuracy and select Send Money to confirm the transaction.

Important: This is your only chance to correct or modify the information you have entered. To make changes to any of the information, choose Change below the section you want to edit.

Screenshot of RCU's digital banking dashboard highlighting the the Edit and Send Money links

You will see a confirmation screen with the details of your RCUpay. You can choose to send another or go back to the homepage.

Important: You will need to tell the recipient the security word you've chosen. They will need it to claim the funds.

The recipient will receive a notification about how to pick up their money. Recipients who bank with RCU can claim their money right away, while those who bank with other financial institutions can expect to receive it within 2 to 3 business days.

Screenshot of RCU's digital banking dashboard highlighting the security word