I'm having trouble logging in to digital banking. What do I do?

There are a number of steps you can take on your own to try to resolve issues accessing your accounts in digital banking:

• Check that you are entering the correct username and password. Your username is not case-sensitive, but your password is.
  • Learn how to retrieve your username, if you are having trouble remembering it.
  • Learn how to reset your password, if you forgot your password or need to reset it.
• Add RCU digital banking to your list of trusted sites in your internet browser.
• Consider updating your anti-virus protection.

If you continue to have trouble logging in, call us at 1 (800) 479-7928.