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Bill Center: How to update or delete a biller

This article covers steps for the updated Bill Center experience. If you are still using the previous version of Bill Pay, go to Bill Pay: How to update or delete payee.

This article covers the following topics:

Mobile

If you're using a mobile device, follow the steps below. For computers, go to the desktop steps

At bottom right, select the Menu.

Bill Center: How to Update and Delete a Biller mobile step 1

Select Use Bill Pay.

Bill Center: How to Update a Biller mobile step 2

How to update a biller

Select Manage Billers.

Bill Center: How to Update a Biller mobile step 3

Select the three-dot menu (...), then View | Edit Biller.

Bill Center: How to Update a Biller mobile step 4

Next to Biller Information, select Edit.

Bill Center: How to Update a Biller mobile step 5

Enter your edits, then select Save Changes.

Note: You cannot edit the Account Number field if Ebills are enabled for the biller. You will need to delete and re-add the biller to update the Account Number.

Bill Center: How to Update a Biller mobile step 6

To edit the payment source, select Edit next to Default Payment Method.

Bill Center: How to Update a Biller mobile step 7

Select the account you want to make the payment from.

Bill Center: How to Update a Biller mobile step 8

Select Save Default Payment Method.

Bill Center: How to Update a Biller mobile step 9

How to delete a biller

Select Manage Billers.

Bill Center: How to Delete a Biller mobile step 1

Select the three-dot menu (…), then View | Edit Biller.

Bill Center: How to Delete a Biller mobile step 2

Scroll down to select Delete Biller.

Bill Center: How to Delete a Biller mobile step 3

Select Delete Biller again to confirm.

Bill Center: How to Delete a Biller mobile step 4

You will see a notification confirming the biller (payee) was deleted.

Bill Center: How to Delete a Biller mobile step 5

Desktop

If you're using a computer, follow the steps below. For mobile devices, go to the mobile steps

From the top menu, select Use Bill Pay.

Set up alerts in desktop, step 2

How to update a biller

Select Manage Billers.

Set up alerts in desktop, step 1

Select the three-dot menu (…), then select View | Edit Biller.

Set up alerts in desktop, step 2

Next to Biller Information, select Edit.

Set up alerts in desktop, step 2

Enter your edits, then select Save Changes.

Note: You cannot edit the Account Number field if Ebills are enabled for the biller. You will need to delete and re-add the biller to update the Account Number.

Set up alerts in desktop, step 3

To edit the payment source, select Edit next to Default Payment Method.

Set up alerts in desktop, step 4

Select the account you wish to make the payment from.

Set up alerts in desktop, step 5

Select Save Default Payment Method.

Set up alerts in desktop, step 5

How to delete a biller

Select Manage Billers.

Set up alerts in desktop, step 6

Select the three-dot menu (…), then View | Edit Biller.

Edit alerts in desktop, step 1

Scroll down to select Delete Biller.

Edit alerts in desktop, step 1

Select Delete Biller again to confirm.

Edit alerts in desktop, step 2

Under Notifications, you will see a confirmation that the biller (payee) was deleted.

Edit alerts in desktop, step 2