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Bill Center: How to add a new biller

You can add any company or person in the United States as a biller.

This article covers steps for the updated Bill Center experience. If you are still using the previous version of Bill Pay, go to Bill Pay: How to Add a Payee.

Note: Please have your latest billing statement available to ensure the following information is up to date and accurate.

  • Name of biller (company or individual being paid)
  • Account number – Required if biller is a company
  • Biller’s mailing address – If the biller can receive electronic payments, only the biller’s zip code may be required

Mobile

If you're using a mobile device, follow the steps below. For computers, go to the desktop steps

At bottom right, select the Menu.

Bill Center: How to add a new biller mobile step 1

Select Use Bill Pay.

Bill Center: How to add a new biller mobile step 2

Scroll down to Add New Billers.

Select the biller’s name if it appears under Top Billers. Or enter the biller’s name in the Add New Billers search field.

Bill Center: How to add a new biller mobile step 3

Select the biller’s name under Search Results.

If you cannot locate the biller through searching, select Add Biller Manually.

Bill Center: How to add a new biller mobile step 4

Enter the Biller Zip Code and Account Number, then select Add Biller.

Notes:

  • If the biller accepts electronic payments, you may only need their mailing zip code.
  • If the biller only accepts check payments, you will need their full mailing address.
  • You will have the opportunity to confirm all details before finalizing the biller.

Bill Center: How to add a new biller mobile step 5

You will see a confirmation screen showing the biller was successfully added.

Bill Center: How to add a new biller mobile step 6

Select Done to return to Pay Bills.

Bill Center: How to add a new biller mobile step 7

Desktop

If you're using a computer, follow the steps below. For mobile devices, go to the mobile steps

From the top menu, select Use Bill Pay.

Bill Center: How to add a new biller desktop step 1

On the right, in the Add New Billers section, select the biller’s name if it appears under Top Billers. Or enter the biller’s name in the Add New Billers search field.

Bill Center: How to add a new biller desktop step 2

Select the biller’s name under Search Results.

If you cannot locate the biller through searching, select Add Biller Manually.

Bill Center: How to add a new biller desktop step 3

Type in the Biller Zip Code and Account Number.

Note:

  • If the biller accepts electronic payments, you may only need their billing address zip code.
  • If the biller is an individual or business that only accepts check payments, you will need their full billing address.
  • You will have the opportunity to confirm all details are correct before finalizing the biller.

Bill Center: How to add a new biller desktop step 4

Select Add Biller.

Bill Center: How to add a new biller desktop step 5

You will see a confirmation screen showing the biller was successfully added.

Bill Center: How to add a new biller desktop step 5

Select Done to return to the Pay Bills.

Bill Center: How to add a new biller desktop step 6