Take care of your DMV needs with us!
Let us help you handle your California DMV needs.
DMV services are available to RCU Members only.
Overview
No more long lines! As a Member, take advantage of our vehicle related DMV services and let us help you with everything you need.
Services we offer
Replacement registration credentials
Get a replacement registration card and stickers for California registrations that have been lost, stolen, or not received.
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Address change
Change your California address on your registration card. Available for registration and titles only, not available for driver’s licenses.
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VIN verification
Vehicle verification done by a licensed verifier, used for California title corrections or out-of-state title transfers.
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Duplicate California title
Order a duplicate for California titles that have been lost, stolen, or not received.
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California title transfer of ownership
Change registered owners on California title and registration for private party sales, family transfers, or gift transfers.
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Good to know
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Services not available at RCU
Some services must be handled with California DMV directly.
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Review the vehicle record
RCU DMV services may not be able to help with existing issues on the vehicle record and may require CA DMV to complete.
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Payment method
Your Redwood Credit Union account is the preferred method of payment for RCU DMV services. We also accept credit cards, with a 3.00% surcharge assessed.
We cannot accept cash or checks. -
Fees
There is a nominal fee for DMV services through RCU. A flat fee of $15 applies to Members who pay by money transfer from their RCU account, or with an RCU debit or credit card. For all non-RCU card payments, an additional 1.25% applies for debit, and an additional 3.00% applies for credit.
Location
Find our DMV services window in the lobby at 3033 Cleveland Ave. Santa Rosa, CA 95403.
We’re open weekdays from 9 a.m. to 5 p.m. By appointment only.
Have a question?
At RCU, we're known for our reliable service, and we'll answer your questions and calls quickly.
Take care of your car needs at RCU
Let us help you handle your California DMV needs. DMV services are available to RCU Members only.
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Redwood Credit Union offers CA Department of Motor Vehicles (DMV) services to RCU Members as a service and for convenience. Services are limited to vehicles registered in the state of CA and certain services/transactions must be completed directly with the DMV. DMV services may be provided through RCU’s vendor, Dealertrack, or by RCU directly. Certain services may take additional appointments. Certain restrictions and fees may apply.
Renewal Appointment Documents
Please bring the following documents to your appointment:
- Valid photo ID.
- Renewal notice.
If you have misplaced your renewal notice, please bring your most current registration card. - Passing smog certificate if required (specified on your renewal notice).
Important: We can only renew California registrations.
Replacement appointment documents
Please bring the following documents to your appointment:
- Valid photo ID.
- Copy or photo of your registration or renewal notice that indicates you are the registered owner.
Important: We can only apply for replacements on vehicles registered in California.
Address change appointment documents
Please bring the following documents to your appointment:
- Valid photo ID.
- Copy of your current registration.
Important: We can only change your address if both your old address and new address are in California.
VIN verification appointment documents
Please bring the following documents to your appointment:
- Valid photo ID.
Plus one of the following items:
- Registration card.
- Original vehicle title.
- Manufacturers Statement/Certificate of Origin (MSO/MCO).
- Salvage Certificate.
Important: We can only verify your vehicle and provide you with the original verification. Any future transactions where a VIN verification is required will need to be handled by California DMV.
Duplicate Title appointment documents
Please bring the following documents to your appointment:
- Valid photo ID.
- Copy of your current registration.
Important: We can only apply for duplicate titles on vehicles registered in California.
Title transfer appointment documents
Please bring the following documents to your appointment:
- Valid photo ID.
All involved parties need to bring a valid photo ID.1 - Copy of your current registration.
- California title that is free of a lien/lien holder.
- Passing smog certificate (if applicable).
- Payment for registration fees.
If your California registration is expiring within 75 days of your appointment, full fees for your next year’s registration will be assessed and due.
Important: We can only transfer ownership on California titles. If you got the vehicle as a gift, the transfer cannot be done if there are contract transfers, vehicle swaps, a lien/lienholder, or any other valuable consideration involved.
1If the family member/friend will not be present, you must obtain their required information/signature on the California title prior to your appointment.
Existing issues on vehicle record
The following issues may require additional appointments and fees:
- Unpaid Tolls/Citations
- Emissions Recalls
Note: Must get recall slip before appointment - PNO/Deferred Registration1
Note: Requires two appointments, one to remove the PNO and another to do the requested service. (Cannot do two services in one day).
The following issues must be completed by CA DMV:
- VLT Stops
- Goldenrod/No Title Issued1
- Propulsion Type Errors
1Item can be found on the vehicle registration.
PPP Forgiveness Application Deadline
Congress passed The Economic Aid Act which changed the deferment period from 6 months post covered period to 10 months post covered period. For example, if your covered period ended June 30, 2021, under the new guidelines the earliest your first loan payment wouldn’t be due until April 2022, and you have until then to request forgiveness. Please use the following calculation to help you identify when your forgiveness will be due:
- PPP borrowers may select a covered period anywhere from 8 weeks to 24 weeks.
- RCU is automatically calculating your loan due date based on a 24-week covered period, if you intend on using a shorter covered period please inform us immediately as this will impact your due date.
- Your correct deadline will be reflected in your online banking account.
If all or part of your PPP loan is not forgiven, your first loan payment will be due the first of the following month after a decision is made by the SBA.
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