Skip nav to main content.

Redwood Credit Union Welcomes New San Francisco Branch Experience Manager

March 21, 2023

Melissa Hail - Branch Experience Manager - San Francisco

Melissa Hail
Branch Experience Manager
San Francisco

San Francisco, CA – Redwood Credit Union has hired Melissa Hail as branch experience manager of its San Francisco branch. In her new role, Hail is responsible for overseeing member service, staff development, and daily branch operations, as well as partnering with local businesses and community organizations.

Hail has more than 12 years of local credit union experience. Prior to joining RCU, she was assistant branch manager at Golden 1 Credit Union.

Committed to serving those in need and advocating for those less fortunate, Hail volunteers with Break Free, 3Strands Global Foundation, the JDRF Northern California Chapter, and Habitat for Humanity, among others.

About Redwood Credit Union

Founded in 1950, Redwood Credit Union is a full-service financial institution providing personal and business banking to consumers and businesses in the North Bay and San Francisco. RCU offers complete financial services including checking and savings accounts, auto and home loans, credit cards, online and mobile banking, business services, commercial and SBA lending, and more. Wealth management and investment services are available through CUSO Financial Services L.P., and insurance and auto-purchasing services are also offered through RCU Services Group (RCU’s wholly owned subsidiary). RCU has more than $7 billion in assets and serves 415,000 members with full-service branches from San Francisco to Ukiah. For more information, call 1 (800) 479-7928, visit, or follow RCU on Facebook, Instagram, Twitter, and LinkedIn for news and updates.