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Can I use digital banking to make payments to my RCU first mortgage from my account at another financial institution?

You can make a payment to your RCU first mortgage from your account at another institution by following the steps below.

Mobile

If you're using a mobile device, follow the steps below. For computers, go to the desktop steps

From the main screen, tap to select your first mortgage loan.

Screenshot of navigating to First Mortgage on mobile devices

Tap Pay/More Info tab.

Screenshot of navigating to the More tab

Tap View More Details.

Screenshot of navigating to View More Details on mobile devices

Under Payments, tap Make Payment

Screenshot of navigating to Make a Payment in the mortgage portal for mobile devices

Enter the Routing Number, Account Number, and Name on your account at the other institution. Enter your desired payment amount or choose Principal Only for payments that do not include interest. Once you have completed all the fields, tap Make Payment at the bottom to complete your payment.

Note: Payments may take up to 2 business days to post. However, the transaction will be effective dated to the date your payment was submitted. If a payment is timely (submitted within the late fee grace period), but not processed until on or after the grace period has expired, a late fee may be assessed and then subsequently reversed. If this occurs, you may receive a billing statement reflecting a late fee. This late fee does not need to be paid and will be reversed once the payment is posted and back dated to the date submitted. The next periodic statement provided will reflect the adjustment. If you have any questions, please contact our Member Service Center.

Screenshot of filling in information for mortgage payment for mobile devices

Desktop

If you're using a computer, follow the steps below. For mobile devices, go to the mobile steps

From the Dashboard, select your First Mortgage loan. Select the Pay/More Info tab.

Screenshot of navigating to the More tab on desktops

Click View More Details.

Screenshot of navigating to View More Details button in Mortgage portal on desktop

Under the Payments tab, select Make Payment.

Screenshot of navigating to the Make a Payment button in Mortgage portal on desktop

Read the Make Payment notice then click Continue.

Screenshot of mortgage payment notice on desktop

Read the payment agreement, and click the box to agree to the terms and conditions. Click Continue to proceed.

Screenshot of mortgage payment terms on desktop

Enter the Routing Number, Account Number, and Name on your account at the other institution. Enter the desired payment amount, or choose Principal Only for payments that do not include interest. Once Once you have completed all the fields, click Make Payment at the bottom to complete your payment.

Note: Payments may take up to 2 business days to post. However, the transaction will be effective dated to the date your payment was submitted. If a payment is timely submitted within the late fee grace period, but not processed until on or after the grace period has expired, a late fee may be assessed and then subsequently reversed. If this occurs, you may receive a billing statement reflecting a late fee. This late fee does not need to be paid and will be reversed once the payment is posted and back dated to the date submitted. The next periodic statement provided will reflect the adjustment. If you have any questions, please contact our Member Service Center.

Screenshot of mortgage payment information capture on desktop