Skip nav to main content.

Business ACH Services: How to Add Recipients to a New Template

Mobile

If you're using a mobile device, follow the steps below. For computers, go to the desktop steps

From the Templates screen, select the template you want to add recipients to.

Adding recipients to templates and sending prenotes in mobile, step 1

Tap Add or Import Recipients.

Adding recipients to templates and sending prenotes in mobile, step 2

Select the recipient or recipients you wish to add. Tap Save Template.

Adding recipients to templates and sending prenotes in mobile, step 3

Tap the recipient(s) to open the options.

Adding recipients to templates and sending prenotes in mobile, step 4

Mark the prenote box to validate that the other institution will accept the transaction to the account and routing number indicated. Then, click Save.

You will need to wait at least 3 business days before sending any live transactions.

Note: A prenote does not validate ownership of the account.

Adding recipients to templates and sending prenotes in mobile, step 5

You will see a green banner to confirm your template was updated.

Adding recipients to templates and sending prenotes in mobile, step 6

Tap the tree horizontal dots on the top right corner to open the More Actions menu and select Schedule to schedule your prenote.

Adding recipients to templates and sending prenotes in mobile, step 7

Select a Deliver by date to schedule the prenote.

Adding recipients to templates and sending prenotes in mobile, step 8

Confirm that you're scheduling a prenote and tap Review.

Adding recipients to templates and sending prenotes in mobile, step 9

If the information is correct, tap Submit.

Note: If a prenote is returned, we will communicate to you through secured messaging.

Adding recipients to templates and sending prenotes in mobile, step 10

You will see a confirmation page that the template with the prenote was submitted.

Once you complete the prenote process, you can schedule your template.

Adding recipients to templates and sending prenotes in mobile, step 11

Desktop

If you're using a computer, follow the steps below. For mobile devices, go to the mobile steps

From the Templates screen, select the template you want to add recipients to.

Adding recipients to templates and sending prenotes in desktop, step 1

Click Add or Import Recipients.

Adding recipients to templates and sending prenotes in desktop, step 2

Select the recipient or recipients you wish to add. Click Save.

Adding recipients to templates and sending prenotes in desktop, step 3

Mark the prenote box to validate that the other institution will accept the transaction to the account and routing number indicated. Then, click Save.

You will need to wait at least 3 business days before sending any live transactions.

Note: A prenote does not validate ownership of the account.

Adding recipients to templates and sending prenotes in desktop, step 4

You will see a green banner to confirm your template was updated.

Adding recipients to templates and sending prenotes in desktop, step 5

Click on Schedule on the top right to schedule your prenote.

Adding recipients to templates and sending prenotes in desktop, step 6

Select a date to schedule the prenote.

Adding recipients to templates and sending prenotes in desktop, step 7

Confirm that you're scheduling a prenote and click on Review.

Adding recipients to templates and sending prenotes in desktop, step 8

If the information is correct, click Submit.

Adding recipients to templates and sending prenotes in desktop, step 9

You will see a confirmation page that the template with the prenote was submitted.

Once you complete the prenote process, you can schedule your template.

Adding recipients to templates and sending prenotes in desktop, step 10