RCU's new digital banking platform
Your one-stop shop for tutorials, tips, and FAQs for making the most of your RCU digital banking experience.
Account access resources
Sign up as an individual or business in a few of easy steps.
Reset your password and access your account.
Access all your accounts with a single login.
There are a number of steps you can take on your own to try to resolve issues accessing your accounts in digital banking.
Securely recover your login credentials.
Account management resources
Make the switch to our new digital banking platform!
Learn how to manage your account information.
View recent transactions from all your accounts in one spot using the recent transactions widget.
Find previous transactions made in your RCU accounts.
Find pending transactions made in your RCU accounts.
Yes! Search digital banking for all transactions for a specific payee or merchant.
Export and print your account history in three easy steps.
Stay up to date on your loan rate and other details.
Keep on top of your finances by reviewing your balances in digital banking.
View or hide the accounts or loans you are connected to.
See all of your accounts in a single, consolidated dashboard.
Go paperless and access your monthly statements and other documents in digital banking.
Receive your statements electronically to reduce paper usage and minimize waste, as well as enjoy enhanced security.
Print your account history and adjust font sizes for easier readability.
You can access your tax statements for your savings or certificate, first mortgage, second mortgage or HELOC accounts in our digital banking platform.
Access your end-of-year tax statements quickly and securely!
View all activity that occurs within your digital banking account, including logins, changes, logoffs, and other actions.
This feature allows you to view, adjust, and/or delete any of the devices used to sign in to your account.
Evaluate and manage your financial health.
Get notified when certain activities are made to your accounts and/or cards.
Use digital banking alerts to monitor all your RCU accounts.
Establish the frequency of alerts you receive on each of your RCU accounts.
Sign up to receive alerts for your RCU credit and debit cards.
Manage your credit and debit cards! Set transaction alerts, freeze or unfreeze cards, and more.
Confirm the alerts you have set up are turned on.
Payments & transfers resources
Send money to friends and family in three easy steps through our peer-to-peer feature.
Provide extra protection when you send money to friends and family, by ensuring you are sending money to the right person.
Find your chosen security word in digital banking to ensure your recipient gets the funds.
Ensure the money you sent was claimed by reviewing your RCUpay transactions.
Ensure your RCUpay transactions go to the correct person.
Set recurring payments or send one-time installments to your RCU loan(s).
Check your account history, including direct deposits, debits, and other transactions at any time with digital banking
Move money between your RCU accounts and your accounts at other financial institutions.
Add recipients to your list of destination accounts to make transfers in the future.
Use codes to transfer funds to and from other RCU Members without needing to share account numbers!
Set up one-time and recurring transfers from your RCU accounts
Transfer funds between your RCU accounts.
Send money to other RCU Members safely.
Transfer funds from your EDD card to RCU at no additional cost.
Make your RCU loan payments using funds from your accounts elsewhere.
Place a stop payment on a check or series of checks that have not yet cleared your account.
Learn about same-day ACH electronic payments and deposits.
Learn which transfer methods work best for you.
Set recurring payments or send one-time installments to your loan(s).
Never miss a payment again by scheduling recurring payments on your RCU loans.
Set up a direct deposit or electronic withdrawal on your RCU accounts in three easy steps.
Get a full accounting of payments that have gone out and/or will go out and adjust them if needed.
Set up electronic payments to your RCU loans from your accounts at other institutions.
We show you exactly how your balance is being affected in real-time.
Manage your bills on your computer or on the go with our Bill Pay feature.
Organize your bills by creating payees in digital banking.
Quickly find the last payment you made to any of your payees.
Change or delete a payment that has been already scheduled.
Verify your payee’s information or make changes to the payee address, account number or nickname.
You can edit or delete payees in four easy steps in digital banking.
Group payees together to organize your list of billers.
Security & privacy resources
We want to ensure that your online experience with us is safe, secure, and transacted with the utmost confidentiality.
For an additional layer of security, you can choose to enable multi-factor authentication in digital banking.
Quickly and easily change the PIN on your Visa or debit cards.
Keep your cards secure and avoid declined transactions by notifying us when you will be traveling.
Send and receive secure messages within digital banking.
For security reasons, we do not recommend sharing your username and password with anyone.
PPP Forgiveness Application Deadline
Congress passed The Economic Aid Act which changed the deferment period from 6 months post covered period to 10 months post covered period. For example, if your covered period ended June 30, 2021, under the new guidelines the earliest your first loan payment wouldn’t be due until April 2022, and you have until then to request forgiveness. Please use the following calculation to help you identify when your forgiveness will be due:
- PPP borrowers may select a covered period anywhere from 8 weeks to 24 weeks.
- RCU is automatically calculating your loan due date based on a 24-week covered period, if you intend on using a shorter covered period please inform us immediately as this will impact your due date.
- Your correct deadline will be reflected in your online banking account.
If all or part of your PPP loan is not forgiven, your first loan payment will be due the first of the following month after a decision is made by the SBA.
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